Return and refund policy

At jttcfncc.shop, we are dedicated to creating a dependable and customer-friendly shopping experience. If a product does not meet your expectations, our return and exchange process is available to help resolve your concerns.

Return Conditions

We accept returns for both defective and non-defective products.

Customers may request a return within 30 days after receiving the order. Returned products should be in their original condition with all original packaging and included accessories.

Return Method

Method: By mail

Customers can contact our customer service team to receive return instructions and complete the return process by mail.

Return Label

Return label: Included in the package, Free

A free return label is included in the package for eligible returns.

Restocking Fees

Restocking fees: No cost

Customers will not be charged any restocking fees for approved returns.

Refund Processing

Refund processing time: 7 days

Once the returned product is received and inspected, refunds will be processed within 7 days and returned to the original payment method.

Exchanges

Exchanges: Accept exchanges

We accept exchanges. Customers may contact our support team to request assistance with replacement items.

Shipping Cost

freight: free shipping

We provide free shipping for eligible orders.